Privacy notice
Last updated 18 October 2026. Short version: no account, no advertising trackers, and what you save stays on your device. This notice follows India's Digital Personal Data Protection Act, 2023 (DPDP).
Who is responsible
BizFay runs Tuvvo and decides how the little personal data it handles is used. Under the DPDP Act, that makes BizFay the "Data Fiduciary".
What stays on your device
These are saved only in your own browser. We never receive them, and anyone using this browser on this device can see them:
- Your country, Simple or Geek mode, and your current phone
- The phones in your Showdown
- Your warranty bills, IMEI numbers and bill photos
- Your AI chat choice below
Share cards, battery readings, the speaker cleaner and the claim slip all run on your phone. Nothing is uploaded.
What we process, and why
Wise, the AI helper (only with your consent): when live AI answers are on, your questions, the phone model you picked and your country are sent to our AI service provider so it can write the answer. We use them only to answer you. We don't keep chat history, and we don't use your chats to advertise to you.
Error reports: if a page crashes, our hosting provider may receive a technical report about the error so we can fix it.
Links: when you tap a store, news, resale or WhatsApp link, you go to that site, and its own privacy policy applies.
We don't sell your data, share it for advertising, or use advertising trackers.
Your AI chat choice
You haven't chosen yet. Wise will ask before your first question.
Your rights
Under the DPDP Act you can:
- Ask what personal data we process about you and who we share it with
- Ask us to correct, complete or delete it
- Withdraw your consent at any time, as easily as you gave it
- Name someone to use these rights for you if you die or can't act yourself
- Make a complaint to us, and if you're not happy with our answer, to the Data Protection Board of India
Because we don't keep accounts or chat history, most of your data is only on your device, and you can delete it yourself below.
Children
Tuvvo is for everyone, but live AI answers from Wise are for people aged 18 and over. If you're under 18, please use it only with a parent or guardian's permission.
Keeping data safe
All connections use HTTPS encryption. If a data breach ever affected your personal data, we would tell you and the Data Protection Board as the law requires.
Complaints and contact
For any privacy question, request or complaint, contact our grievance contact at ping@bizfay.com. We reply within 30 days.
Delete your data
This removes everything Tuvvo saved in this browser, including warranty bills and photos. It can't be undone.
See also our terms and copyright and how we pick phones.